Arriva UK Bus looked at how it could improve self-reporting of the Equalities Act 2010 protective characteristics. The availability of this data is instrumental in understanding our workforce and will help address the issues of inclusion and equality, thereby harnessing the benefits of a diverse workforce.

The project entailed a data collection exercise of all colleagues to collect all the Equalities Act 2010 protective characteristics. The rationale for the data collection were:

  • To better understand how well we reflect the communities we serve and society overall
  • To ensure Arriva Bus has an inclusive and diverse culture where every employee has an equal opportunity
  • To create the appropriate strategies and programmes for the employees in our business, and to review the effectiveness of programmes implemented.

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