Mental Health in the workplace is a key focus for Blackpool Transport and the health and wellbeing of our colleagues, a priority. We wanted to create a network of support throughout the business that gave colleagues a confidential ‘shoulder’ to lean on if they needed help.
In late 2018, we created a well-being community named ‘Be the Shoulder’. Employees from a cross-section of departments volunteered to become Well- Being Ambassadors using the acronym BTS - “Be the Shoulder” to directly link to our business name. We trained 70 well-being ambassadors to support any employees who have any issues relating to their well-being. We built a community structure, consisting of 2 Executive Champions, a Wellbeing Co-ordinator, 4 Mental Health First Aiders and our team of enthusiastic and passionate Ambassadors.
