Our bus and tram services are some of the most accessible in the UK. To achieve this, we wanted to engage with a range of community groups who all work to improve the experiences of those with a disability.

Surveys over the last few years have identified that up to one in four people with a disability will not use public transport due to perceived problems they may face onboard. We wanted to work with organisations to help change the perception of using our services and ensure we were as accessible as possible.

When a local guide injured his nose on one of our buses, we took it upon ourselves not only to make sure it would never happen again but also to improve sight loss awareness on transport all around Blackpool.