Operational briefings


	09-08-2010 Bus Operators DDA- Destination Blinds The PSV Accessibility Regulations 2000 (PSVAR) details how destinations and route numbers should be displayed on all vehicles which conform to the PSVAR regulations post 31/12/2000.
	19-05-2010 VOSA Significant Changes Ahead for Individual Bus & Coach Approvals What's Changing? New buses built in a single stage and intended for registration from 29 October 2010 will no longer be eligible for a Certificate of Initial Fitness (COIF) from that date.
	19-04-2010 Drivers Driver CPC Prefunded Accounts The Driving Standards Agency have produced a guide for Operators and Training Centres if they want to pay for Driver CPC periodic training by pre-funded accounts instead of by credit card.
	09-03-2010 Statistics CPT Cost Index - 31/12/09 Change in bus and coach industry costs for the 12 months to December 31, 2009.
	12-10-2009 European/International Journeys & Records Toll Arrangements (Austria) These briefings details information on the way that the road charging system will operate in Austria from 1 January 2010.
	10-10-2009 European/International Journeys & Records General Information for Operating Coaches in Austria This briefing details information on driver and vehicle documentation, speed limits, tolls, VAT, tyres, emergency contact numbers and restricted areas that you may need to know when operating a coach in Austria.
	10-10-2009 European/International Journeys & Records Taxes and Tolls in Europe This briefing details the main website links to taxes and tolls information to assist in planning your continental journey.
	15-09-2009 Statistics CPT Cost Index - 30/06/09 Change in bus and coach industry costs for the 12 months to June 30, 2009.
	06-08-2009 Crime & Security Illegal Immigrants - Advice for Coach Operators This Code of Practice, which is made under section 33 of the Immigration and Asylum Act 1999 (the 1999 Act), sets out the measures to be taken and the procedures to be followed by persons operating a system for preventing the carriage of clandestine entrants to the United Kingdom, in respect of vehicles.
	27-07-2009 Health & Safety Health and Safety This briefing sheet has been written to help operators of buses and coaches to comply with health and safety law and to respond to any request from a local authority or customer for a copy of the company’s policy statement.
	24-07-2009 Health & Safety Drugs & Alcohol - Key points to consider when developing a company policy The primary aim of the policy is to provide a clear documented guide regarding the Company’s stance on drug and alcohol use in relation to the workplace, and define the role of employees, supervisors and management in dealing with drug and alcohol related issues at work.
	22-05-2009 VOSA VOSA Guide to Graduated Fixed Penalties & Financial Deposits The fixed penalty system for vehicle-related offences has been used by police forces for a number of years. Fixed penalties provide an efficient, proportionate and direct way of dealing with a wide range of road traffic offences.
	01-04-2009 Coach Operators CPT Code of Best Practice on Customer Suggestions and Complaints This code applies to public bus and coach services that run to a timetable. CPT members welcome suggestions and complaints because they help us to improve our services and put things right when they have gone wrong.
	10-02-2009 Engineering Headlamp Aim CPT asked VOSA to improve the consistency of the headlamp aim check at annual test and, following much investigation and research, DfT and VOSA have decided to:
	27-01-2009 Health & Safety Reporting of Injuries and Collisions Under the Health and Safety at Work Act 1974, it is the duty of every employer to ensure, so far as is reasonably practicable, the health, safety and welfare at work of all his employees. This obligation extends to the general public who may be exposed to a health or safety risk associated with the company’s activities.
	01-01-2009 Bus Operators CPT Code of Best Practice on Customer Suggestions and Complaints This code applies to public bus and coach services that run to a timetable. CPT members welcome suggestions and complaints because they help us to improve our services and put things right when they have gone wrong.
	31-12-2008 Statistics CPT Cost Index - 31/12/08 Change in bus and coach industry costs for the 12 months to December 31, 2008.
	29-10-2008 Light Rail Light Rail Patronage The charts within this briefing show the patronage on the 7 modern light rail systems in the UK.
	21-10-2008 Engineering Prohibitions at Annual Test & Identification of Operators with Poor Maintenance History This briefing details the occasions when VOSA staff will issue immediate prohibitions to HGVs and PSVs during statutory tests where serious defects are found in core safety critical items.
	21-10-2008 Engineering Prohibitions This briefing details the issuing and clearance of prohibitions for roadworthiness and how to avoid receiving them.
	21-10-2008 VOSA Prohibitions at Annual Test & Identification of Operators with Poor Maintenance History This briefing details the occasions when VOSA staff will issue immediate prohibitions to HGVs and PSVs during statutory tests where serious defects are found in core safety critical items.
	21-10-2008 VOSA Prohibitions This briefing details the issuing and clearance of prohibitions for roadworthiness and how to avoid receiving them.
	15-10-2008 Drivers PCV Driving Licences (provisional) - 'Fasttrack' Applications Procedure This briefing explains how PSV O Licence holders can benefit from a 'fasttrack' scheme enabling new/potential PCV drivers to receive a Certificate of Entitlement.
	18-09-2008 Statistics Public Transport Statistics Bulletin GB: 2008 Edition The Department for Transport's official statistics on public transport including (in the tables at the end) several useful time series.
	01-08-2008 Fuels & Environment Buses and the Environment This briefing provides details on the mainstream fuels and technologies available to propel buses used for public transport, outlining advantages, disadvantages and relevant costs appropriate to each option.
	01-08-2008 Health & Safety Acid Etching Threat This briefing advises operators of the risks involved to staff when attempting to remove acid etching from windows.
	01-08-2008 Employment Part Time Workers Statutory Minimum Holiday Entitlement This briefing details how to calculate holiday pay for part time workers.
	01-07-2008 European/International Journeys & Records General Information for Operating Coaches in Germany This briefing details information on driver and vehicle documentation, speed limits, tolls, VAT, emergency contact numbers, spectacles and Low Emission Zones that you may need to know when operating a coach in Germany.
	01-07-2008 Drivers Driver CPC - Periodic Training These operational briefings provide information and advice to Operators preparing to introduce the Periodic Training Component of the Driver CPC, and lists those training providers who are members of CPT.
	01-07-2008 Drivers Funding for the Periodic Training Element of the Driver CPC This briefing, produced by CPT and GoSkills, sets out the 2008 position regarding funding for driver training including NVQ.
	01-07-2008 Drivers New Initial Qualification This DSA produced briefing provides information on the initial qualification for those wishing to obtain vocational licences to drive buses or coaches professionally from 10 September 2008
	01-07-2008 European/International Journeys & Records Letters of Attestation This briefing explains how to complete the compulsory EU Attestation Form, detailing when a driver was previously engaged on other non EU work, absent through sickness or on annual leave during the last 28 days.
	30-06-2008 Statistics CPT Cost Index - 30/06/08 Change in bus and coach industry costs for the 12 months to June 30, 2008.
	01-05-2008 European/International Journeys & Records General Information for Operating Coaches in the Netherlands This briefing details information on driver and vehicle documentation, speed limits, tolls, LEZ's, VAT and emergency contact numbers that you may need to know when operating a coach in the Netherlands.
	01-05-2008 Insurance & Risk Management Loss of PSV Standing Charge CPT UK through its Claims and Insurance Group has produced guidelines for calculating the loss of a standing charge for Public Service Vehicles, for use in claiming such loss against a third party, usually following a road traffic accident.
	01-05-2008 European/International Journeys & Records Waybills (Journey Forms) These briefings advise operators of the control document required for the international carriage of passengers by coach or bus within the European Union (EU). Information on the types of waybills required for certain countires is also available.
	01-05-2008 European/International Journeys & Records Cabotage This briefing details the rules and regulations regarding private hire operations outside of the UK (in EU) under cabotage.
	01-03-2008 Coach Operators Use of Audio Visual Equipment Onboard Coaches - Copyright Law This briefing outlines copyright law covering the playing of audio, DVD and video onboard coaches.
	01-03-2008 Coach Operators Operating a Minibus in the UK and EU - Brief Guide This briefing, produced by CPT for the benefit of its members and members of the public making general enquiries, details the legal requirements for those operating minibuses in the UK and Europe.
	01-03-2008 Bus Operators Operating a Minibus in the UK and EU - Brief Guide This briefing, produced by CPT for the benefit of its members and members of the public making general enquiries, details the legal requirements for those operating minibuses in the UK and Europe.
	15-02-2008 VOSA Memorandum of Agreement (MOA) This MOA represents a long-term commitment between VOSA, the Trade Associations, Operators, Presenters and Owners of goods vehicles, trailers and passenger vehicles to establish and communicate policies and delivery standards.
	15-02-2008 VOSA Enforcement In accordance with the Memorandum of Agreement between the Parties, this Agreement also covers the standards and behaviours which the Trade Associations will encourage their members to adopt when their vehicles, drivers or records are inspected by VOSA staff.
	15-02-2008 VOSA Testing In accordance with the Memorandum of Agreement between the Parties, this Agreement also covers the standards and behaviours which the Trade Associations will encourage their members to adopt when presenting vehicles for test.
	01-02-2008 Light Rail What is a Tram? This briefing details information on the design and purpose of trams, the history of tramways in the UK, and locations of light rail systems.
	01-02-2008 Bus Operators Small Vehicles (Implications of the Road Safety Act 2006) This briefing details the commencement dates for the taxi/private hire vehicle (PHV) measures in the Road Safety Act 2006.
	01-02-2008 Coach Operators Small Vehicles (Implications of the Road Safety Act 2006) This briefing details the commencement dates for the taxi/private hire vehicle (PHV) measures in the Road Safety Act 2006.
	01-02-2008 Light Rail Working for Light Rail Through its Fixed Track Section CPT is the body which speaks for the owners and operators of light rail, metro and tramway systems.
	01-02-2008 Engineering Annual Test Appeal VOSA has issued the procedure to be followed in the event of a customer being aggrieved by a decision made at annual test and who wishes to appeal.
	01-02-2008 Engineering Seat Belts This briefing explains where and how seat belts must be fitted to buses and coaches.
	24-01-2008 Concessionary Fares & Ticketing Concessionary Fares Briefing 8 - Reimbursement Guidance This briefing consists of the official DfT guidance on reimbursement (December 2007) with a commentary by CPT.
	01-01-2008 European/International Journeys & Records Tempo 100 - Germany - Procedures for Applicants (at 20 July 2009) This briefing details how you obtain permission for a coach to travel at 100 km/h on the motorway network in Germany (as against 80 km/h).
	31-12-2007 Statistics CPT Cost Index - 31/12/07 Change in bus and coach industry costs for the 12 months to December 31, 2007.
	01-12-2007 European/International Journeys & Records General Information for Operating Coaches in France This briefing details information on driver and vehicle documentation, speed limits, tolls, VAT, coach parking, LEZ's, emergency contact numbers and tobacco restrictions that you may need to know when operating a coach in France.
	01-11-2007 Drivers Handbook to Drivers' Hours and Records Rules This handbook provides a simple introduction to the daily application of EU and domestic drivers' hours rules. Also available here is VOSA's Rules on Drivers' Hours and Tachographs publication.
	01-11-2007 Drivers Working Time Rules for Mobile Workers This briefing details the revised 2007 working time rules for mobile workers covering domestic and EU work.
	01-10-2007 Coach Operators Model Conditions of Private Hire This briefing helps members prepare private coach hire contracts that clearly set out the hirer's and operator's rights and responsibilities.
	01-08-2007 Health & Safety Deep Vein Thrombosis - Minimising the Risks This briefing is a practical guide for operators to help minimise the risk of passengers developing Deep Vein Thrombosis (DVT).
	16-07-2007 Drivers Mutual Recognition of EU Licences This operational briefing outlines the mutual recognition of Driving Licences throughout the EU.
	01-07-2007 European/International Journeys & Records General Information for Operating Coaches in Switzerland This briefing details information on driver and vehicle documentation, border control, speed limits, LEZ's, permits/heavy vehicle fees and emergency contact numbers that you may need to know when operating a coach in Switzerland.
	01-07-2007 Health & Safety Occupational Road Risk - HSE Guidance Document This briefing provides HSE guidance on managing work related road safety.
	01-07-2007 Health & Safety Luggage Handling This briefing informs operators of the risk of injury to drivers and couriers when handling heavy luggage.
	01-07-2007 European/International Journeys & Records Wearing High Visibility Clothing in Austria This briefing details the requirements for drivers to wear high visibility clothing whilst in Austria.
	01-07-2007 Bus Operators Financial Standing This briefing explains the financial requirements necessary when applying for a new, or expanding an exisiting 'O' Licence.
	01-07-2007 Coach Operators Financial Standing This briefing explains the financial requirements necessary when applying for a new, or expanding an exisiting 'O' Licence.
	30-06-2007 Statistics CPT Cost Index - 30/06/07 Change in bus and coach industry costs for the 12 months to June 30, 2007.
	08-06-2007 European/International Journeys & Records German VAT - Guidance Notes This briefing details the VAT payable by operators taking coaches into Germany.
	01-06-2007 Engineering Height Signs This briefing explains how a vehicle's height sign should be displayed in the driver's cab area.
	01-06-2007 Engineering Tachograph and Speed Limiter Testing This briefing explains how VOSA (formerly Vehicle Inspectorate - VI)will check the calibration of tachographs and speed limiters.
	01-06-2007 VOSA VOSA Defect Rectification Policy This briefing details VOSA's policy regarding the repair of vehicle defects at their testing stations.
	01-06-2007 Engineering Wheel Security This briefing advises operators on how to improve wheel security by reducing the risk of wheel loss.
	01-06-2007 Health & Safety First Aid Kits This briefing explains the legal requirements for carrying first aid kits on buses and coaches.
	01-06-2007 Coach Operators First Aid Kits This briefing explains the legal requirements for carrying first aid kits on buses and coaches.
	01-05-2007 Engineering Fire Extinguishers This briefing details the rules regarding the carrying of fire extinguishers on buses and coaches.
	01-05-2007 Engineering School Bus Signs This briefing details the regulations covering the use and type of school bus signs which came into force on 1 April 1995.
	01-04-2007 Drivers Minimum Driving Test Standards This briefing outlines the minimum required vehicle standards for drivers taking their PCV driving tests.
	01-04-2007 Coach Operators Sporting Events - Control of Alcohol This briefing summarises the Sporting Events (Control of Alcohol) Act 1985.
	01-04-2007 European/International Journeys & Records Checklist for International Journeys This briefing provides a checklist of documents required for drivers, vehicles and passengers when embarking upon an international journey.
	27-03-2007 Concessionary Fares & Ticketing Concessionary Fares Briefing 6 - Appeals Decisions This briefing looks at appeals determined on behalf of the Secretary of State for Transport relating to reimbursement arrangements - principles adopted.
	27-03-2007 Concessionary Fares & Ticketing Concessionary Fares Briefing - Negotiations 2007/08 As a participant in the Concessioary Fares Working Group, CPT was able to review the toolkits for concessionary reimbursement that were produced for DfT in 2006.
	01-03-2007 European/International Journeys & Records General Information for Operating Coaches in Belgium This briefing details information on driver and vehicle documentation, speed limits, tolls, traffic offence fines, emergency contact numbers and restricted areas that you may need to know when operating a coach in Belgium.
	01-03-2007 European/International Journeys & Records General Information for Operating Coaches in the Czech Republic This briefing details information on driver and vehicle documentation, speed limits, tolls, VAT and emergency contact numbers that you may need to know when operating a coach in the Czech Republic.
	01-03-2007 European/International Journeys & Records General Information for Operating Coaches in Denmark This briefing details information on driver and vehicle documentation, speed limits, tolls, VAT, LEZ's and emergency contact numbers that you may need to know when operating a coach in Denmark.
	01-03-2007 European/International Journeys & Records General Information for Operating Coaches in Italy This briefing details information on driver and vehicle documentation, speed limits, tolls, VAT resticted areas and emergency contact numbers that you may need to know when operating a coach in Italy.
	01-03-2007 European/International Journeys & Records General Information for Operating Coaches in Spain This briefing details information on driver and vehicle documentation, speed limits, LEZ's, tolls and emergency contact numbers that you may need to know when operating a coach in Spain.
	01-03-2007 European/International Journeys & Records Taking a Minibus Abroad - Guide for Non-Commercial Bodies This briefing, produced by CPT for the benefit of its members and members of the public making general enquiries, details the legal requirements for those operating minibuses in the UK and Europe.
	01-03-2007 Engineering Weights and Dimensions of Coaches This briefing advises operators on how to avoid overloading a vehicle.
	01-01-2007 Health & Safety Pandemic Flu This briefing details information on the increasing concern that the rise of an avian influenza virus in South East Asia since 2003 could provide the basis of a new human influenza virus with pandemic potential.
	01-01-2007 Engineering Speed Limiters - Legal Requirements This briefing explains the legal requirements for fitting speed limiters to buses and coaches.
	31-12-2006 Statistics CPT Cost Index - 31/12/06 Change in bus and coach industry costs for the 12 months to December 31, 2006.
	01-10-2006 Crime & Security CCTV on Buses and Coaches This briefing details how CCTV systems on buses and coaches are best used to monitor the behaviour of passengers and to prevent vandalism and assaults on staff.
	01-10-2006 Employment Bus Industry Recruitment and Retention Guide This briefing has been produced by a task and finish group of the Bus Partnership Forum. The Guide offers practical examples of good practice in all aspects of recruitment and retention, drawn from across the bus industry.
	01-10-2006 Health & Safety Accidents and Lessons Learnt The lessons learnt and recommendations in this briefing are provided to advise CPT members of reasonable actions that could be taken to prevent recurrence in other companies.
	01-09-2006 Coach Operators Crew Seats This briefing details how crew seats must be fitted to a coach and how and when they should be used.
	01-09-2006 Bus Operators Seat Belt Wearing This briefing advises operators of the legal requirements as to the wearing of safety belts (seatbelts) in the UK, and to give guidance wherever possible.
	01-09-2006 Coach Operators Seat Belt Wearing This briefing explains the legal position regarding the wearing of seatbelts on coaches. It should be noted that the publication by Department of Transport (DfT) of the 2007 consultation responses on seatbelt wearing is due shortly.
	01-09-2006 Bus Operators Traffic Calming This briefing recognises the need for traffic calming measures to further improve road safety in the UK.
	01-09-2006 European/International Journeys & Records Norwegian VAT on Hotels - Information for Foreign Tour Operators This briefing details the introduction of 8% VAT on sales of room hire in hotels and similar businesses in Norway.
	01-07-2006 Bus Operators Obstructions Caused by Overhanging Trees and Foliage This briefing outlines the problems caused by overhanging trees on bus routes and advises on how to deal with them. Also included is a sample letter that you may wish to send to your Local Authority.
	30-06-2006 Statistics CPT Cost Index - 30/06/06 Change in bus and coach industry costs for the 12 months to June 30, 2006.
	31-05-2006 Engineering Legal Markings This briefing explains the legal markings which must be displayed on the outside of buses and coaches.
	01-04-2006 Crime & Security School Transport Vandalism - Best Practice for Operators This briefing details measures that can be taken to help reduce the risk of damage to your school transport vehicles.
	01-04-2006 Crime & Security Terrorism Threats: 8 Practical Steps for Coach Operators This briefing details 8 practical steps which operators can adopt to help reduce the threat of a terrorist attack.
	01-04-2006 Concessionary Fares & Ticketing Concessionary Fares Briefing 5 - More on Appeals This briefing consists of correspondence between DfT and CPT on the handling of the batch of appeals that operators lodged against reimbursement arrangements that came into effect with the free travel benefit in April this year.
	07-02-2006 Drivers Driving Licences Outside of the EU This briefing explains the required procedures for foreign drivers (from outside the EU) who are looking to obtain a UK driving licence.
	03-02-2006 Concessionary Fares & Ticketing Concessionary Fares Briefing 4 - Appeals This briefing concentrates on what to do if the reimbursement arrangements determined - in other words imposed when negotiation has failed - by your concession authority are unfair to you.
	01-02-2006 Health & Safety Prevention of Bridge Strikes - A Good Practice Guide for Operational Staff This good practice guide is intended to raise your awareness of the risks and consequences of bridge strikes. The information given in this guide applies to operational staff and others involved in route risk assessment and schedules for passenger vehicles.
	01-02-2006 Health & Safety Prevention of Bridge Strikes - A Good Practice Guide for Professional Drivers of Passenger Vehicles This good practice guide is intended to raise the awareness of professional drivers of passenger vehicles to the risks and consequences of bridge strikes, and to give guidance so that bridge strikes may be prevented.
	01-02-2006 Bus Operators Prevention of Bridge Strikes - A Good Practice Guide for Operational Staff This good practice guide is intended to raise your awareness of the risks and consequences of bridge strikes. The information given in this guide applies to operational staff and others involved in route risk assessment and schedules for passenger vehicles.
	01-02-2006 Coach Operators Prevention of Bridge Strikes - A Good Practice Guide for Operational Staff This good practice guide is intended to raise your awareness of the risks and consequences of bridge strikes. The information given in this guide applies to operational staff and others involved in route risk assessment and schedules for passenger vehicles.
	01-02-2006 Bus Operators Prevention of Bridge Strikes - A Good Practice Guide for Professional Drivers of Passenger Vehicles This good practice guide is intended to raise the awareness of professional drivers of passenger vehicles to the risks and consequences of bridge strikes, and to give guidance so that bridge strikes may be prevented.
	01-02-2006 Coach Operators Prevention of Bridge Strikes - A Good Practice Guide for Professional Drivers of Passenger Vehicles This good practice guide is intended to raise the awareness of professional drivers of passenger vehicles to the risks and consequences of bridge strikes, and to give guidance so that bridge strikes may be prevented.
	05-01-2006 Health & Safety Bus Station Safety and Design This briefing sheet gives guidance to assist in designing, operating or using bus stations. It introduces the fundamental principles of hazard reduction and risk management which may be used to reduce all types of accident and injury.
	04-01-2006 European/International Journeys & Records Belgian VAT - Guidance Notes This briefing details the VAT payable by operators taking coaches into Belgium.
	01-01-2006 Concessionary Fares & Ticketing Introducing Smart Cards and ITSO This briefing offers an introduction to Smart Cards and the national benefits of the technology.
	01-01-2006 Health & Safety A Coach Operators' Practical Guide to Combating the Norwalk-Like Virus (NLV) This briefing details the responsibilities of coach operators to look after the health and safety of their passengers.
	31-12-2005 Statistics CPT Cost Index - 31/12/05 Change in bus and coach industry costs for the 12 months to December 31, 2005.
	01-10-2005 Crime & Security Bus and Coach Security - Recommended Best Practice The Department for Transport, Transport Security and Contingencies Directorate (TRANSEC) is responsible for setting and enforcing counter terrorist security measures on a number of transport modes. The measures outlined in this DfT produced briefing are recommended best practice.
	30-06-2005 Statistics CPT Cost Index - 30/06/05 Change in bus and coach industry costs for the 12 months to June 30, 2005.
	01-03-2005 Employment Employment Contract - Drivers This briefing details mandatory items which must be included in any employment contract.
	31-12-2004 Statistics CPT Cost Index - 31/12/04 Change in bus and coach industry costs for the 12 months to December 31, 2004.
	30-06-2004 Statistics CPT Cost Index - 30/06/04 Change in bus and coach industry costs for the 12 months to June 30, 2004.
	01-04-2004 Bus Operators Roadside Recovery and Repair This briefing details safe working requirements when dealing with a roadside repair or vehicle recovery.
	01-04-2004 Coach Operators Roadside Recovery and Repair This briefing details safe working requirements when dealing with a roadside repair or vehicle recovery.
	01-02-2002 Engineering RIDDOR Accident Reporting This briefing details the legal duty of operators to report accidents and other incidents under the Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 1995 (RIDDOR), The Road Traffic Act 1988 and The Public Passenger Vehicles Act 1981.
	01-02-2002 Insurance & Risk Management RIDDOR Accident Reporting This briefing details the legal duty of operators to report accidents and other incidents under the Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 1995 (RIDDOR), The Road Traffic Act 1988 and The Public Passenger Vehicles Act 1981.
	23-01-2001 Insurance & Risk Management CPT and MIB Agreement - Member Benefits This briefing details an agreement between CPT and the Motor Insurances Bureau, drawn up to provide a fast track route for public liability claims against CPT operator members.
	01-10-1999 Bus Operators Access to the Profession This briefing details all you need to know about the requirements for holding a PSV 'O' Licence.
	01-10-1999 Coach Operators Access to the Profession This briefing details all you need to know about the requirements for holding a PSV 'O' Licence.