Business Matters - Spring/Summer 2010
While any political moment seems to be important for our industry, a general election hitches things up several notches and demands an ever greater attention to details likely to affect the everyday lives of our passengers, employees and businesses.
Since the last issue of Business Matters our discussions with local and national governments have covered a number of key areas, including Concessionary Fares, BSOG, Permit holder operators, smart card ticketing and coach parking facilities. All of these have many ongoing implications for us all and so they will be on the agenda of whichever party wins the government reigns. CPT has maintained close contact with all the major players and we are well placed, as you would expect us to be, to ensure a constructive dialogue on these matters is maintained. On the subsequent pages you’ll find further information on the fruits of our lobbying, including a progress report on the second phase of our Coaching strategy on page 4. On the bus side we have, over the past six months, been looking at ways to use the recently signed Local Transport Act to improve services for our passengers by promoting partnership working with colleagues in local authorities outside the capital (see page 4 ). We’ve also detailed the major CPT managed events we run during the course of a year – I’m sure many of them will be familiar to you but there might just be one or two where this refresher doesn’t go amiss while we are always trying to identify how to improve our operations and deliver best value for money, CPT undertook a root and branch review of ourselves during 2009 under the direction of our newly appointed Chair, Giles Fearnley. A major addition to our services in the coming year will be the creation of an online compliance manual. Further details will be published in due course but we intend to provide it free to our members, available through our website. As the industry’s trade association, we strive to provide a range of services that will help our members deliver the range of services they want to provide to theircustomers. It’s all here for you – you just need to join to access it all. To sign up to CPT or if you want to know more about the many benefits membership brings then please do not hesitate in contacting the Membership team by calling them on 020 7240 3131, alternatively email them at: email@example.com.